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Proline Auto Care
- Auto Repair
- Naples, FL
About this business
Location details
3863 Enterprise Avenue Unt 09, Naples, FL, 34104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedbest prices friendly staff treat you like an old home shop I drive all the way from Port Charlotte to have him work on my car highly recommended
***12 Apr 2026 = Contradicting Review Replies FB vs Yelp*** (see pics on Google or yelp) RETRACTION OF PREVIOUS CARFAX SENTIMENT: My initial 4-star review on Carfax (Feb 21) was based on the shop’s verbal assurance that my engine leak was fixed on the 3rd attempt.... However, a certified Honda Master Technician performed a professionsl diagnostic testing Feb 26 (Video Evidence recorded) proving that there were a lot of issues that Honda was unwilling to repair due to legalities, becsuse of recent quick "fixes" such as imp... read more
Business response:
We take your feedback seriously, Kristopher. We understand your frustration about the ongoing oil leak issues and the concerns you've raised about our repair process. It's clear this situation didn't meet your expectations, and we sincerely apologize for any inconvenience caused. We want to address your experience properly and work toward a resolution. Given the complexity of the issues you've outlined, we'd appreciate the opportunity to discuss this matter directly with you. Please give us a call at (239) 497-8896 so we ca... read more
Overpriced - Bandaid fixes. Pictures - Google Review because FB bug keeps changing my review back to RECOMMENDED instead of NOT RECOMMENDED when I try to add pics. SURECRITIC Reviews are questionable for sure. *FOR THE RECORD; I DO NOT RECOMMEND PROLINE AUTOCARE. I, Kris Vanderpool, DO NOT recommend Proline Autocare. RETRACTION OF PREVIOUS CARFAX SENTIMENT: My initial 4-star review on Carfax (Feb 21) was based on the shop's verbal assurance that my engine leak was fixed on the 3rd attempt.... However, a certified Hon... read more
Business response:
We are sorry to hear about your experience, Kris. Your concerns about the repair work and the lack of proper documentation are serious matters that we take to heart. We understand your frustration with having to return multiple times for the same issue and the subsequent problems you experienced with your vehicle. We recognize that we fell short of providing the thorough inspection and quality repairs you deserved from the start. Your feedback about our communication and follow-up process is also noted, as we strive to main... read more
Proline Auto Care https://www.prolineautocare.com Proline Auto Care | Naples, FL Overpriced / Pictures - Google Review SURECRITIC Reviews are questionable. RETRACTION OF PREVIOUS CARFAX SENTIMENT: My initial 4-star review on Carfax (Feb 21) was based on the shop's verbal assurance that my engine leak was fixed on the 3rd attempt.... However, a certified Honda Master Technician performed a professional diagnostic testing Feb 26 (Video Evidence recorded) proving that there were a lot of issues that Honda was unwilling to... read more
Proline Auto Care https://www.prolineautocare.com Proline Auto Care | Naples, FL Overpriced / Pictures - Google Review SURECRITIC Reviews are questionable. RETRACTION OF PREVIOUS CARFAX SENTIMENT: My initial 4-star review on Carfax (Feb 21) was based on the shop's verbal assurance that my engine leak was fixed on the 3rd attempt.... However, a certified Honda Master Technician performed a professionsl diagnostic testing Feb 26 (Video Evidence recorded) proving that there were a lot of issues that Honda was unwilling to... read more
Business response:
We are sorry to hear about your experience with us, Kristopher. Your concerns about the work performed on your vehicle and our communication are serious matters that we take to heart. We understand how frustrating it must be to deal with ongoing oil leak issues and feel that the repairs weren't completed properly. We appreciate you bringing the Florida statute requirements to our attention regarding written estimates and proper documentation. These are important standards we should be following, and we want to make sure we'... read more
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Frequently asked questions about Proline Auto Care
How is Proline Auto Care rated?
Proline Auto Care has a 4.6 star rating with 58 reviews.
When is Proline Auto Care open?
Proline Auto Care is closed now. It will open tomorrow at 8:00 a.m.